This video plays on the confirmation page right after someone books with Logan Marine, and it's linked in the pre-meeting email. By the time you arrive, the homeowner already knows who you are, what makes Logan Marine different, and what the meeting covers.
You don't need to be a videographer or memorize anything. This one is a single take: read the seven sections below top to bottom, talking to the camera like you would to a homeowner on their dock. Follow the four rules below and you'll nail it.
Two lines came from our call. Confirm them or change them. They're your call.
Read top to bottom. Pause 2 seconds at the end of each section.
Hey, it's David Logan, owner of Logan Marine.
If you're watching this, you just set up a time for me to come out and look at your waterfront. Thank you. Before I get there, I want to take three minutes and tell you exactly what's going to happen at that meeting, and a few things most people don't know to ask a marine contractor.
I've been in construction for over 25 years, and we've built hundreds of marine projects up and down this coast. That includes private docks, boat lifts, bulkheads, and full marinas like Lea Marina at Salters Haven and New River Marina.
When I come out, you're meeting the owner, the same guy who's on the jobsite every day. You're not meeting a salesman who hands you off to somebody else.
Here's the biggest thing homeowners don't know to ask about.
Most builders carry regular state workers' comp. State workers' comp does not cover an injury that happens over navigable water. And on a dock job, that's where the work happens.
The coverage that does is called USL&H. That stands for the U.S. Longshore and Harbor Workers' Act. We carry it, along with crew coverage, and it is not cheap. Our insurance bill runs into six figures a year.
Here's why that matters to you. If a worker gets hurt on your project and the contractor doesn't have the right coverage, guess who gets sued? The homeowner. You're the one with the waterfront property.
So whoever you talk to, ask them for a certificate of insurance that shows USL&H, sent straight from their insurance company. We'll send you ours.
The second thing is how the structure goes into the ground.
We drive our piles with a hammer, off our own barge, with our own equipment. We don't jet them in and hope they hold. That's the difference you see after a storm.
After Hurricane Florence, I saw a pier one builder put up lying in the neighbor's yard. Three piers we built right down the road came through without a scratch.
Our crew are all our own employees. Nothing is subbed out to whoever's cheapest that week. People love our crew. We show up every day and we get it done.
I'll be upfront with you. We're usually not the low bid by design.
What you get is a structure that's built right the first time. The most expensive dock is the one you have to build twice.
When I come out, here's what we'll cover: your questions about the material I'm sending you; what you want, meaning your ideas, how you use the water, and your boat; budget, and how our contract process works; a realistic start and finish date; and anything else you want to know about us.
It helps a lot to have a recent property survey handy, any pictures of designs you like, anything you know about CAMA permits on your property, and, if you can, everybody who's part of the decision there with us.
Check your email. I've sent you our Consumer Guide, "26 Questions to Ask Before Hiring a Marine Contractor." Logan Marine answers yes to all 26, and we'll put it in writing. I also sent our portfolio.
If you have a question before we meet, call or text me at 910-367-1348. I'm looking forward to it. See you soon.
